Antonio
Jones

Summary

I bring 20 years of experience leading technical operations, quality assurance, and enterprise system deployments across healthcare and defense environments. Most recently, I supported Epic EHR deployment across 80+ clinical sites, managing hardware staging, system validation, and go-live readiness for hundreds of end-user devices. I've led QA teams through high-stakes compliance audits with 100% success rates, optimized SQL database performance by 25%, and managed equipment portfolios worth over $10M. I'm pursuing opportunities in data analytics where I can apply my technical troubleshooting, process improvement, and systems validation expertise.

Impact

Experience

1. 2026-2026

   Technical Deployment / TDR Support Technician

   TEKsystems · Warner Robins, GA

   • Supported Epic EHR deployment and Technical Dress Rehearsal activities across 80+ hospital and clinical environments, contributing to hardware readiness, system validation, and go-live preparation.
   • Deployed, imaged, configured, and staged 100+ end-user devices, including desktops, laptops, Workstations on Wheels, printers, barcode scanners, and signature pads to support clinical operations.
   • Executed Epic test scripts to validate login access, device connectivity, print workflows, badge authentication, application functionality, and peripheral performance prior to go-live.
   • Documented and escalated hardware, software, peripheral, and connectivity issues, helping technical teams identify and resolve readiness gaps before clinical launch.

2. 2022-2025

   Quality Assurance Manager

   United States Air Force · Mountain Home, ID

   • Managed a team of 5 QA evaluators in 15+ high-stakes projects, rectifying critical errors in security protocol deployment, leading to a 100% success rate in audit compliance within a tight 40-hour deadline.
   • Diagnosed and resolved SQL database bottlenecks, boosting query response times by 25% and enhancing user experience for critical security monitoring applications.
   • Analyzed test data to pinpoint and solve complex design issues, leading to significant enhancements in system reliability and user experience.
   • Led Quality Assurance testing and validation efforts to identify system deficiencies, improve operational reliability, and support continuous process improvement initiatives.

3. 2016-2022

   Project Management Coordinator

   United States Air Force · San Antonio, TX

   • Directed a $75K procurement for Land Mobile Radio (LMR) systems, modernizing 40 C2 dispatch radios, resulting in a 10% increase in instructional communication stability with emergency personnel.
   • Spearheaded radio encryption modernization efforts, overseeing the repair of 118 cryptographic devices totaling $7M, thereby enhancing squadron Command and Control capabilities for 12 Field Training Exercises (FTXs) involving 290 students.
   • Managed two equipment accounts with 100% visibility, overseeing 700 assets valued at $10 million, ensuring flawless operational readiness and asset integrity.
   • Directed warehouse operations overseeing 940 assets valued at $980K, improving accountability and centralized control of mission-critical communications equipment.

4. 2012-2016

   Communications System Manager

   United States Air Force · Alamogordo, NM

   • Oversaw maintenance of 11 Ground Control Stations, 10 Ground Data Terminals, towers, and fiber infrastructure valued at $38M, ensuring reliable communication and data transfer for MQ-1/MQ-9 unmanned aerial operations.
   • Developed and implemented efficient work schedules for team members, ensuring full staffing and adherence to project deadlines, which optimized team productivity and project delivery timelines.
   • Played a pivotal role in a 120-day deployment under Operation Enduring Freedom, supporting 22 MQ-9A Reaper UAVs and 6 Ground Control Stations with equipment valued at $329 million, enhancing mission-critical operations.
   • Conducted 104 Ku-band satellite checks and configured Satellite Earth Terminal Subsystems and Ground Control Stations, supporting five Department of Defense organizations with over 1,400 maintenance hours.

Skills

Education and certifications

Service record

Branch

U.S. Air Force

Rank

E-6

Years served

20 years

Specialty / MOS

1D7X1R

Security clearance

Secret