CHERYL
HOLM

Summary

I'm an HR leader with 18+ years of experience transforming workforce capabilities and driving organizational change. I've led enterprise-wide initiatives that reduced production errors by 87%, saved $2M in technology costs, and delivered mental health programs to over 1,300 employees. My expertise spans talent management, change leadership, and building high-performing teams. I hold a TS/SCI clearance and a Bachelor's in Psychology, and I'm ready to bring strategic HR leadership to mission-driven organizations in Omaha.

Impact

Experience

1. 2022-Present

   Intelligence Operations Manager

   United States Air Force · Okinawa, Japan

   • Led the production of 4 products that standardized the analysis of adversary actions and responses to Kadena-based operations, including 14 joint, bilateral, and trilateral missions in support of United States Pacific Air Forces (COMPACAF) priorities. Ensured the expert briefing of Kadena-relevant threat assessments to COMPACAF, earning two command-level coins for her team.
   • Steered 52 intelligence and communications Airmen and directed the integration of 29 deployed intelligence Airmen from 6 deployed squadrons into the organization's intelligence network. This upheld critical intelligence support in the First Island Chain for the Air Force's largest combat wing, anchoring 2 major command (MAJCOM) awards and a Meritorious Unit Award.
   • Expertly managed a short-notice emergency move of 30 personnel to a new Top Secret-capable facility due to environmental hazards, ensuring the 353d Special Operations Wing (SOW) maintained contingency and intelligence communications. Arranged for the integration of sensitive systems and equipment across multiple major commands (MAJCOMs) and branches to ensure no mission readiness gap.
   • Led by example through highly requested, passionate, and caring mentorship, providing resources and intelligence professional development across Team Kadena. Implemented a new 18th Operations Support Squadron (OSS) Intelligence Flight Operational Instruction, providing a team of 4 Air Force Specialty Codes (AFSCs) with clear leadership guidance on best practices and available resources.
   • Filled a high-profile Senior Enlisted Leader (SEL) role outside of her primary Air Force Specialty Code (AFSC), showcasing intelligence prowess, unmatched mentoring, and outstanding leadership. Helped transform the 18th Operations Support Squadron (OSS) Intelligence team to meet global power competition.

2. 2023-Present

   Intelligence Operations Manager

   United States Air Force · Okinawa, Japan

   • Oversaw 28 personnel to provide mission monitoring for four Combatant Command (COCOM)-approved operations, identifying 72 air threats and reducing risk for 250 joint members.
   • Guided seven analysts on two forward bases to build Coalition Operating Areas (COAS) for three joint/combined operations (CONOPS) as an air intelligence Senior Non-Commissioned Officer (SNCO) for a 15-day Joint Chiefs of Staff (JCS) exercise, validating wing deployment readiness in a Chemical, Biological, Radiological, and Nuclear (CBRN) environment.
   • Managed a 24/7 intelligence schedule for real-world personnel recovery operations and aided communication between headquarters and forward unit to refine a 50,000 square-kilometer search area, enabling dignified transfer of seven fallen heroes.
   • Allocated 18 analysts to support four joint combined exercises and ensured six members met readiness standards to respond to four contingency events.
   • Initiated manpower agreements with three squadrons and clarified Major Command (MAJCOM)/Air Force Personnel Center (AFPC) guidance, defining intelligence functional management for the first A-staff in Air Force Special Operations Command (AFSOC).

3. 2022-Present

   Intelligence Operations Manager

   United States Air Force · Okinawa, Japan

   • Managed intelligence training, planning, and evaluation for the 607th Air Operations Center Intelligence, Surveillance, and Reconnaissance (ISR) Division, guiding her team in executing United States Force Korea exercises by liaising with the Pacific Air Simulation Center to support National Command Authority for rapid employment scenarios.
   • Served as Flight Chief for a 61-member multi-Air Force Specialty Code team, delivering timely adversary indications and warning to theater decisionmakers.
   • Led 4 multi-functional Analysis and Exploitation Teams, analyzing 200 sites and delivering 4,700 reports on North Korean air and air-defense activity.
   • Boosted United States-Republic of Korea partnership and analytical collaboration, and facilitated publication of an inaugural tactics manual, ensuring the safety of $465 million Intelligence, Surveillance, and Reconnaissance (ISR) assets.
   • Received guidance and mentorship from the Squadron Commander on roles and responsibilities of Senior Non-Commissioned Officers (SNCOs) and how actions can contribute or detract from a culture of fairness and inclusion.

4. 2020-2022

   Operations Manager

   United States Air Force · Okinawa, Japan

   • Led an 18-member multi-source analysis team, ensuring predictive battlespace awareness for theater Joint Force Air Component Commander (JFACC) and 612th Air Operations Center (AOC)/Commander of Forces (CFACC) operations.
   • Managed the Commander's programs, directing evaluations/decorations/leave/fitness/sponsor/duty status/Trusted Agent programs, and resolving Military Personnel Data System (MilPDS) faults.
   • Served as an additional duty First Sergeant, acting as the Commander's focal point for health, discipline, mentoring, recognition, and quality of life (QoL) issues, and managed Enlisted Professional Military Education (EPME) requirements.
   • Liaised with Major Command (MAJCOM) Air Force Specialty (AFS) functional area managers, Air Force Personnel Center (AFPC), and base leaders regarding billet manning requisitions to meet Commander's directives and mission requirements.
   • Led Defense Global Strike (DGS) missions for United States Southern Command (USSOUTHCOM) across 4 units, driving 33 reports and generating intelligence for 178 action items, which spurred 4 information operations campaigns.

5. 2020-2022

   Operations Manager

   United States Air Force · Tucson, Arizona

   • Oversaw a group conference involving four squadrons and 95 analysts, establishing five Combat Forces Air Component (CFACC) Priority Intelligence Requirements (PIRs) and 14 tasks, which were key to rewriting the United States Air Forces Southern Command's (AFSOUTH) Operation Plan Fiscal Year 2022 (Op Plan FY'22).
   • Supervised an Operations Management Team (OMT) comprising two team members, guiding the production of five analysis teams, 176 Airmen, and 54 products, which developed 153 strategic options for two Combatant Commands (CCMDs).
   • Advanced an illegal fishing study, synchronizing efforts across three component commands and alerting the Department of State (DoS); the resulting report was briefed to Congress and enabled a counter-Economic Sanctions Act (ESA) bill.
   • Overhauled training initiatives by executing two weeks of Initial Qualification Training (IQT) involving 67 tasks and securing 540 hours of advanced courses, which transformed the imagery team into an all-source team.
   • Served as First Sergeant for 17 team members, guiding two Airmen through divorce and assisting another with a joint spouse assignment, which eased mission impact and increased quality of life.

6. 2019-2020

   Intelligence Operations Manager

   United States Air Force · Tucson, Arizona

   • Provided Intelligence Preparation of the Operational Environment (IPOE) directly to the Combined Forces Air Component Commander (CFACC) in support of 12th Air Force (Air Forces Southern) global contingencies, crisis, Humanitarian Assistance/Disaster Recovery (HA/DR) operations.
   • Directed North American Aerospace Defense Command (NAF) Intelligence (Intel) analysis production and managed two analysts who provided 12th Air Force/Commander (CC) situational awareness for 31 nation Area of Responsibility (AOR).
   • Supported the Intelligence Director in the management and execution of responsibilities, overseeing the professional development of division personnel.
   • Led regional air threat analysis and authored Air Force-wide baseline products, informing all tactical and strategic operations in the United States Southern Command (SOUTHCOM) Area of Responsibility (AOR).
   • Led a 7-member discovery team, analyzing 978 country reports, which drove United States posture, continued operations, and supported 11 countries during the COVID-19 pandemic.

7. 2017-2019

   Intelligence Training Manager

   United States Air Force · Omaha, Nebraska

   • Instructed Mission Qualification Training (MQT) courses for intelligence analysts, liaised with Headquarters (HHQ) to oversee training material development, and integrated production requirements.
   • Executed Initial Qualification Training (IQT), maintained records for 153 personnel, enforced group training standards, and enabled seamless transition to Mission Qualification Training (MQT).
   • Produced and evaluated tailored geospatial targeting intelligence products for five Combatant Commands (CCMDs) in support of crisis-action and deliberate-planning requirements.
   • Administered 363 Intelligence, Surveillance, and Reconnaissance Group (ISRG) targeting curriculum, lesson plans, and evaluation tools, while validating and synchronizing the refinement of training materials.
   • Led as a Target Graphics (TG) training instructor, conducting 3 courses totaling 1,300 hours and qualifying 13 members with a 100% pass rate, delivering 1,000 Target Materials (TM) to 3 Air Operations Centers (AOCs).

8. 2016-2017

   Intelligence Operations Manager

   United States Air Force · Omaha, Nebraska

   • Supervised five Airmen, oversaw analysts' upgrade and qualification training, and authored evaluation reports, awards, and decorations, contributing to professional development and recognition.
   • Performed quality control for tailored Geospatial-Intelligence (GEOINT) and targeting products, enabling Combined Air and Space Operations Center (CAOC) and Air Operations Center (AOC) crisis and deliberate planning across three Areas of Responsibility (AORs).
   • Conducted all-source analysis for three Combatant Commands (CCMDs), Combined Joint Task Force (CJTF), Combined Forces Air Component Command (CFACC), and Combined Joint Forces Land Component Commander (CJFLCC), identifying precise Physical Vulnerability Characteristics (PVCHAR) for targeted facilities.
   • Generated Battle Damage Assessment (BDA) and targeting products that facilitated allied and coalition forces' efforts and airstrikes in support of crisis operations for three Combatant Commands (CCMDs).
   • Directed targeting production for 26 Airmen, distributing 889 graphics and 281 targets during a 225% requirement surge, which enabled targeting operations for Operation INHERENT RESOLVE (OIR) and two Combatant Commands (CCMDs).

Skills

Education and certifications

Service record

Branch

U.S. Air Force

Rank

E-7

Years served

2005 – Present

Specialty / MOS

1N171A

Security clearance

Top Secret/SCI