E-3 · Marine Corps · 1991 – 1991
Chris
Wright
Operations Leader & Warehouse Manager
Guthrie, OK
Open to work
Summary
Operations and logistics professional with 25+ years managing high-volume warehouse and retail environments. I've led teams of 30–50 people, maintained 100% order accuracy on customer shipments, and consistently exceeded operational targets through process improvement and safety compliance. Currently seeking to transition my operational expertise into cybersecurity.
Impact
25+
Years operations leadership
50
Employees managed
100%
Order accuracy maintained
Experience
2024-2026
Warehouse Specialist
Emerson · Sherman, TX
- Performed regular inventory cycle counts and periodic audits to verify stock accuracy and reconcile discrepancies in warehouse records.
- Led comprehensive pre-shipment quality audits on high-volume customer orders, maintaining 100% order accuracy and zero shipment discrepancy rates.
- Managed end-to-end warehouse workflows, safely operating forklifts to receive, stage, pick, pack, and transport palletized freight for rapid dispatch.
- Enforced facility safety standards and organized staging areas, consistently meeting daily freight handling and fulfillment dispatch deadlines.
- Used software such as Oracle and Trax to maintain inventory and ship customer orders
2020-2024
Site Manager
Take 5 Car Wash · Sherman, TX
- Advanced from car wash attendant to Site Manager in Ardmore, OK, demonstrating strong leadership and commitment to operational excellence.
- Transferred to Sherman, TX location as Site Manager in January 2024, adapting quickly to new team and operational environment.
- Improved, achieved or exceeded goals in customer satisfaction scores, labor cost control, new customers added, and revenue at the Sherman location by implementing effective management strategies and motivating staff.
2019-2020
Customer Service Representative
Alorica · Durant, OK
- Delivered customer service for United Healthcare clients by helping members understand benefits, explaining services, and resolving billing errors with providers.
2001-2013
Assistant Manager
Walmart · Various Cities
- Supervised 30-50 employees and multiple departments as Assistant Manager, ensuring smooth store operations and effective team performance.
- Job duties included receiving/backroom logistics, inventory shrink control, and shift scheduling
2013-2014
Customer Service Representative
Alorica · Durant, OK
- Delivered customer service for Toyota Financial Services by assisting customers with billing inquiries, explaining services, and mailing lien releases nationwide.
2014-2019
Retail Sales
US Cellular · Durant, OK
- Provided excellent customer service and retail sales for US Cellular, selling wireless services, demonstrating device usage, and resolving billing and technical issues.
1991-1995
Security Operations & Tactical Coordinator
United States Marine Corps · Camp Pendleton, CA
- Enforced military regulations, base access control, and physical security patrols.
- Applied crisis de-escalation, crowd control, and accurate military incident reporting.
- Maintained and operated crew-served machine gun systems under strict safety standards.
- Coordinated small-unit tactical defense, fire distribution, and radio communications.
Skills
Warehouse & Logistics Operations
Warehouse Management · Order Fulfillment · Receiving/Backroom Logistics · Inventory Management · Forklift Operation · Inventory Shrink Control
Safety & Quality Control
Safety Compliance · Quality Assurance · Process Improvement
Team Leadership & Scheduling
Team Leadership · Shift Scheduling · Operations Management
Customer & Account Relations
Customer Service · Account Management
Additional Skills
Upselling · Call Center Operations · Computer Repair
Education and certifications
Degree ·
Associate of Applied Science in Computer Aided Design, Computer Aided Design
Vernon Regional Junior College
Cert ·
Driver's License
Service record
- Branch
- U.S. Marine Corps
- Rank
- E-3
- Years served
- 1991 – 1991
- Specialty / MOS
- 1031,5811