Eugene
Aguila

Summary

I led ground transportation operations for 22 years, managing teams of up to 37 people and vehicle fleets worth over $9 million. Most recently, I directed 24/7 operations that moved 11,000 personnel and 2 million pounds of cargo annually while maintaining a 98% support rate. I specialize in optimizing logistics processes, reducing costs, and building high-performing teams that consistently exceed performance standards.

Impact

Experience

1. 2022-2024

   Ground Transportation Manager

   USAF · Lajes Field, AE

   Show the military equivalent

   • Led a 16-member team in managing 24/7 ground transportation operations, successfully executing 3,000 transportation requests and moving 11,000 personnel and 2 million pounds of cargo annually.
   • Developed and standardized work methods and performance metrics, enhancing operational efficiency by 30%.
   • Estimated resource requirements for cost centers, providing actionable advice on vehicle and personnel availability, limitations, and needs.
   • Conducted comprehensive reviews of records and directives to ensure compliance and accuracy, serving as the quality assurance evaluator and chief of the functional area.

2. 2021-2024

   Training Validation and Operations Manager

   USAF · Okinawa, AP

   Show the military equivalent

   • Led a team of 8 personnel, enhancing communication and coordination for ground transportation mission readiness, resulting in a streamlined training process.
   • Managed and enforced commercial Driver's License: [REDACTED-DL]n program, completing an average of 576 hours annually, and ensuring compliance with DOT & Federal directives.
   • Reviewed mission capability statements to identify training needs, enhancing team efficiency through data-driven decision-making on deployments.
   • Conducted regular performance assessments, providing coaching and creating development plans that fostered individual growth within the team.

3. 2019-2021

   Transportation Operation Center Supervisor

   USAF · Okinawa, AP

   Show the military equivalent

   • Led a team of 20 in logistical operations, improving communication and coordination for dignitary transportation, resulting in a significant enhancement in service delivery.
   • Managed a fleet of 181 vehicles, overseeing logistics for 34,000 transportation requests annually while ensuring adherence to government regulations.
   • Enhanced trust and safety protocols, training staff to elevate operational outcomes and address issues effectively.
   • Collaborated with cross-functional teams to refine processes, driving engagement and support for continuous improvement initiatives.

4. 2019-2019

   Ground Transportation Support Supervisor

   USAF · Okinawa, AP

   Show the military equivalent

   • Supervised a diverse team of 37 personnel, driving effective communication and coordination to support daily transportation operations for 34,000 requirements annually.
   • Monitored team performance and conducted training sessions for 137 staff across three shifts, improving efficiency and adherence to transportation protocols.
   • Managed and maintained 181 vehicles valued at $9.8 million, ensuring compliance with military transportation laws and safety standards.
   • Developed incident coaching processes and policies that enhanced trust and safety protocols for aircrew movements and ground transport operations.

5. 2017-2018

   Quality Assurance Evaluator

   USAF · Osan, AP

   Show the military equivalent

   • Led daily operations of QA programs, ensuring that logistics management procedures met compliance standards for 100% accuracy in documentation and directives.
   • Conducted routine inspections, providing actionable feedback through performance management, which resulted in a more effective oversight of operational practices.
   • Collaborated with multiple squadrons and units to deliver procedural guidance and fostered a culture of continual improvement during staff assistance visits.
   • Managed incident investigations and provided coaching during escalations, enhancing trust and safety protocols across functional areas.

6. 2016-2017

   Production Analyst

   USAF Technical Training Operations Center, HQ Second Air Force (AETC) · Biloxi, MS

   Show the military equivalent

   • Analyzed and improved training management processes for over 150,000 students across 256 career fields, optimizing operational efficiency.
   • Advocated for resources including facilities and manpower, successfully influencing higher headquarters on critical operational needs.
   • Led initiatives to develop tactics and procedures that enhanced technical training oversight for 4 training wings and 1 training group.
   • Monitored and reported on training production trends, alerting leadership to areas needing immediate attention and resolution.

7. 2013-2015

   Manager, Combat Airman Skills Training (CAST)

   USAF Technical Training Operations Center (AETC) · Biloxi, MS

   Show the military equivalent

   • Led coordination efforts with training command to enhance policy and program guidance, resulting in improved Combat Skills Training (CST) delivery.
   • Managed Joint Sourcing Solution (JSS) requirements, ensuring smooth operations by resolving training conflicts with Army, Navy, and Air Force personnel.
   • Optimized scheduling for Combat Airman Skills Training (CAST), aligning resource availability to streamline training sessions.
   • Provided training insights to enhance team performance, supporting a customer-focused culture through effective communication and collaboration.

8. 2009-2013

   Ground Transportation Operations Center Dispatcher

   USAF · Jacksonville, AR

   Show the military equivalent

   • Coordinated transportation support operations, enhancing communication and efficiency in vehicle resource management across multiple shifts.
   • Developed and managed team schedules, ensuring timely shuttle and mass transportation services while maintaining accurate logs and records.
   • Trained staff to optimize performance and foster a culture focused on customer-first service delivery.
   • Implemented quick reaction checklists and operational plans, successfully addressing incidents and improving overall safety protocols.

Skills

Education and certifications

Service record

Branch

U.S. Air Force

Rank

E-6

Years served

2002 – 2024

Specialty / MOS

2t1