Ferron
Smith
Program Manager | Defense & Federal Contracting
Gettysburg, PA · Open to relocate (Texas or Florida)
Open to work
Summary
I lead complex federal programs from strategy through execution, with a track record of delivering measurable cost savings and operational improvements across multi-million-dollar portfolios. Most recently, I drove 25% cost savings on contract deliverables and increased process efficiency by 30% through enterprise-wide Lean Six Sigma initiatives. With deep expertise in FAR/DFARS compliance, EVMS, and stakeholder management, I help organizations navigate the intersection of technical execution, regulatory requirements, and mission outcomes.
Impact
30%
Process efficiency increase
25%
Cost savings delivered
300+
Daily critical shipments managed
Experience
2025-Present
Program Director
Confidential · Alexandria, VA
- Oversees complex program execution, stakeholder alignment, and operational efficiency for Department of Defense clients — directing multi-disciplinary teams across technical, finance, and operations functions.
- Prepares executive-level briefings that translate program data, cost trends, schedule risk, and contract performance into clear, decision-ready material — directly applicable to teaching case-based analysis and executive communication.
- Improved contract margin by 3% through proactive cost controls, variance tracking, and disciplined program reviews; a working example used to teach budget administration and EVM concepts.
- Reduced schedule deviations by 15% through structured risk and opportunity management, mitigation planning, and milestone monitoring — core frameworks for a project risk management course.
2020-2023
Logistics Operations Manager
United States Army · Fort Detrick, MD
- Directed international logistics operations and organizational planning for a 500+ person organization, applying Lean and Agile methodologies to supply chain and operational execution.
- Re-engineered supply chain processes and demand-planning cadence, improving on-time delivery — a real-world case used to teach supply chain and operations management principles.
- Executed complex overseas materiel movement in support of Ukraine operations, delivering all containers on schedule with zero loss under highly constrained conditions.
2023-2025
Cross-Functional Project Manager
United States Army · Fort Detrick, MD
- Oversaw complex materiel programs with responsibility for portfolio visibility, risk mitigation, and cross-functional coordination across engineering, logistics, finance, and operations.
- Directed a cross-functional team of 50+ personnel, delivering complex projects on time and within budget while coordinating multiple contractors and government stakeholders.
- Built organizational tracking systems for portfolio management and executive reporting — illustrative of dashboard design and KPI frameworks taught in operations management courses.
- Managed capital planning and infrastructure expansion across the European theater, aligning long-range strategic planning with organizational capacity.
2015-2020
Strategic Operations Manager
United States Army · Fort Bragg, NC
- Directed strategic planning and execution for a 500+ person organization, applying Agile and Lean methodologies to accelerate delivery and improve organizational transparency.
- Accelerated strategic plan execution by 12 months by deploying Agile methodologies across program teams.
- Reduced high-priority task completion time by 30% and lowered overdue items by 45% through structured task planning and prioritization.
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Earlier Career
2008-2015 ·
- Led curriculum redesign across entire instructor team at United States Army, raising graduation rates from 80% to 96% through structured change-management and adoption strategies.
- Managed $6M training budget with authority to reallocate $1.2M toward higher-priority instructional capabilities, directly improving program readiness and learner resourcing.
- Recruited, trained, and evaluated instructors while establishing performance standards and mentoring practices that improved consistency of delivery across course sections.
- Authored standard operating procedures and course documentation that standardized instructional workflows, reduced compliance risk, and created repeatable, auditable course-approval processes.
Skills
Skills
Program Management · Project Management · Curriculum Development · Instructor Training · Risk Management · Earned Value Management · Agile Methodologies · Lean Methodologies · Change Management · Executive Reporting · Budget Administration · Strategic Planning · Process Improvement · Stakeholder Alignment · Supply Chain Management · Logistics Management · FAR/DFARS Compliance · SOP Development · Transportation Management Systems · Defense Property Management Systems
Education and certifications
Degree ·
Bachelor of Science in Organizational Leadership,
University of Charleston
Degree ·
Graduate Certificate in Business Process Management,
Villanova University
Degree ·
Master of Business Administration,
American Public University System
Degree ·
Graduate Certificate in Systems Engineering Fundamentals,
California Institute of Technology
Degree ·
Master of Science in Strategic Leadership,
University of Charleston
Degree ·
Credential in Technology Project Management,
Defense Acquisition University
Cert ·
PMP
Cert ·
PMI-PMOCP
Cert ·
SAFe POPM
Cert ·
CSM
Cert ·
Lean Six Sigma Black Belt
Cert ·
ISO 31000 Certified Risk Manager
Cert ·
Prosci Change Practitioner
Cert ·
Kotter Advanced Change
Cert ·
ITIL 4 Foundation
Cert ·
ISO 9001 Certified Auditor
Cert ·
Associate Systems Engineering Professional (ASEP)
Cert ·
PgMP
Cert ·
Certified Federal Contract Manager (CFCM)
Service record
- Branch
- U.S. Army
- Rank
- E-9
- Years served
- 24
- Specialty / MOS
- 38B
- Security clearance
- Top Secret/SCI