Matthew G.
Smith

Summary

I've spent over two decades transforming large-scale supply chain and logistics operations, most recently managing a $13B portfolio and a $161M procurement budget. I led a 29-member team to deploy an enterprise ERP system that cut order fulfillment times by 95% and maintained peak SLA performance for over two years. My focus is on eliminating bottlenecks, optimizing inventory, and driving measurable results—whether that's recovering $267M in excess assets or achieving 99.7% uptime on critical programs.

Impact

Experience

1. 2025-Present

   Senior Operations Director

   United States Air Force · Hampton, VA

   • Directed a 29-member team to deploy an enterprise ERP logistics system, driving continuous improvements that reduced customer order fulfillment times by 95% and achieved peak SLA performance for 25 months.
   • Aligned vendor capabilities with business demands and resolved 400 supply chain bottlenecks, maintaining 100% on-time delivery for a major operational program.
   • Spearheaded multiple inventory optimization initiatives, systematically reducing supply chain discrepancies by over 20% by deploying advanced data-driven tracking tools and robust auditing mechanisms.
   • Scaled operations supporting an enterprise customer base exceeding 500K, driving execution consistency against strategic KPIs while being awarded 11 organizational excellence recognitions.

2. 2023-2025

   Senior Manager & Leadership Development

   United States Air Force · Hampton, VA

   • Engineered centralized demand planning frameworks that corrected 67% of excess equipment valued at $267M across multiple units.
   • Launched development programs for a 166-person workforce spanning 18 operational domains, increasing throughput and earning 38 regional excellence awards.
   • Managed a 60-day supply chain project, recovering 2,000 high-value assets propelling the on-time launch of a major international deployment.
   • Achieved a 20%+ reduction in systemic inventory discrepancies across global operations by overhauling tracking protocols and deploying new auditing frameworks to drive accountability.

3. 2021-2023

   Senior Procurement & Acquisition Manager

   United States Air Force · Hampton, VA

   • Directed a $90M global asset divestiture initiative, applying Earned Value Management (EVM) principles to manage the end-to-end project lifecycle ensuring the rapid multi-country transition was executed strictly on schedule with 100% asset reconciliation.
   • Managed a $1B+ Procure-to-Pay (P2P) portfolio, overseeing geographically separated vendor contracts and ensuring 100% FAR/DFARS compliance.
   • Orchestrated the global distribution of 1.2M inventory line items by deploying a Gantt-based project schedule and real-time tracking mechanism to ensure 100% accuracy in inventory management.
   • Streamlined workflows, decreasing overall procurement lead times by 18% and improving supplier SLA performance.

4. 2018-2021

   Director of Logistics

   United States Air Force · Las Vegas, NV

   • Directed the strategic sourcing and negotiation of a $2B logistics contract portfolio aligned with corporate priorities, driving cost-effective sourcing outcomes and improved global fulfillment accuracy by 18%.
   • Engineered process improvements in reverse logistics that generated significant Return on Investment (ROI) by decreasing equipment repair cycle times by 25%.
   • Integrated key stakeholders, effectively eliminating supply chain bottlenecks and driving an unprecedented 99.7% uptime for a major defense program.
   • Instituted rigorous performance tracking and vendor scorecards to drive supplier accountability producing increased overall contract SLA compliance rates by 20% and drastically reduced service delays across the supply base.

5. 2017-2018

   Senior Logistics Manager

   United States Air Force · Republic of Korea

   • Redesigned fulfillment workflows for high-demand components, enhancing service logistics effectiveness and operational uptime by 12% within a six-month period.
   • Directed cross-border logistics operations, seamlessly integrating international partners and internal business units while eliminating supply chain service gaps.
   • Deployed advanced demand forecasting strategies to manage inventory more efficiently, increasing on-time fulfillment rates by 17%, and driving elevated internal customer satisfaction.
   • Standardized enterprise reporting frameworks to align logistics, maintenance, and procurement verticals, significantly improving cross-functional synergy and increasing customer response times by 20%.

6. 2009-2017

   Warehouse & Facilities Operations Manager

   United States Air Force · Las Vegas, NV

   • Directed comprehensive warehouse operations for a $620M asset portfolio, maintaining a 97% inventory accuracy rate.
   • Optimized MRO (Maintenance, Repair, and Operations) supply chain operations, improving order fulfillment responsiveness by 25% in support of 11 international collaborative projects.
   • Managed the end-to-end lifecycle of a $104M facilities portfolio, achieving 100% operational availability and critical property management compliance.

Skills

Education and certifications

Service record

Branch

U.S. Air Force

Rank

E-8

Years served

24

Specialty / MOS

2S091

Security clearance

Secret (Active)