Rich
Brumfield

Summary

I'm an HR leader who has driven measurable workforce outcomes across federal agencies, military installations, and nonprofit organizations. Most recently at CISA, I maintained a 97% position fill rate for a 200+ employee organization while achieving 98% compliance in onboarding and policy adherence. I specialize in aligning talent strategy with business objectives—whether that's reducing time-to-hire by 25%, improving operational efficiency by 30%, or reallocating $1.5M+ in resources through data-driven manpower analysis. I build trusted partnerships with executives and deliver scalable, people-first solutions.

Impact

Experience

1. 2023-2025

   Human Resources Business Partner / HR Manager (Federal Position)

   Cybersecurity and Infrastructure Security Agency · Midland, GA

   • Strategic contributor to a workforce development initiative; developed career pathways, certification maps, learning frameworks, and career development to support scalable talent growth and succession planning.
   • Maintained 97% position fill rate by executing strategic workforce planning initiatives; used MS Office to deliver high-quality executive reporting for a 200+ employee organization, customer satisfaction, and operational efficiency.
   • Achieved 98% compliance in onboarding, telework, and policy adherence by designing scalable policy controls and process checkpoints; enhanced cross-functional communication and reduced transition-related friction.
   • Improved audit readiness and reporting accuracy, increasing on-time compliance to 98% through development of weekly leadership dashboards; enabled data-driven decision-making and operational transparency.
   • Closed mission-critical staffing gaps and supported professional development by launching cross-functional rotation programs; partnered with leadership to align talent strategy with business and mission objectives.

2. 2023-2023

   Workforce Development Manager (Federal Position)

   U.S. Army Installation Management Command · Fort Benning, GA

   • Trusted advisor to executive leadership on key HR areas including workforce planning, recruitment strategy, employee relations, training, budget alignment, and compliance.
   • Increased operational efficiency by 30% by designing and executing comprehensive HR strategic plans for a workforce of 4,000+ employees, aligning talent programs with business strategy and performance objectives.
   • Improved employee performance and engagement by 20% by managing performance development programs for 1,200+ employees; supported leaders in building effective performance plans and conducting evaluations.
   • Partnered with senior leadership to position Fort Benning as a top location for leadership development pilots, leading to expanded education and training opportunities across enterprise.

3. 2021-2023

   HR Operations Manager (Federal Position)

   Maneuver Center of Excellence, 197th Infantry Brigade · Fort Benning, GA

   Show the military equivalent

   • Served as senior HR advisor and liaison to executives and employees, leading employee relations and labor negotiations; cultivated consensus among diverse stakeholders, building trust and advancing workforce relations.
   • Led successful enterprise-level audits and leadership development accreditations, aligning professional development standards and regulatory guidance.
   • Conducted eligibility reviews and leveraged federal hiring paths for high-volume hiring boards, streaming federal hiring processes, accelerating selection timelines to reduce time-to-hire by 25%.
   • Designed, launched, and instructed internal Professional Development Program to support employee career progression and leadership readiness across a multi-location organization.
   • Authored organization-wide policies focused on HR management and learning & development initiatives, supporting consistency and scalability across workforce.
   • Led core talent strategy functions including organizational development, recruiting, succession planning, and position description validation, leveraging industry classification tools and frameworks.

4. 2019-2021

   Regional HR Manager – Compliance Administrator (Non-Profit)

   Job Options, Inc (Environmental Services) · Columbus, GA

   • HR Advisor to EVS Director-South for the organization’s second-largest non-profit account, including full-cycle recruiting, FMLA/LOA determinations, investigations, payroll verification, performance reviews, benefits, union relations.
   • Increased veteran hiring by 20%, filled 98%+ of staffing needs, through targeted recruiting and retention strategies.
   • Co-developed JOI Center of Excellence, a comprehensive robust onboarding and training program highlighting federal government contract compliance and Joint Commission inspection standards.
   • Achieved $10K in annual savings by restructuring the uniform replacement program, aligning budget and operational needs more efficiently.
   • Served as lead trainer during enterprise-wide implementation of the UKG (Kronos) HRIS, equipping managers with the tools and training needed for successful adoption.

5. 1996-2018

   SR HR Operations Manager – HRBP

   U.S. Army (Active Duty) · Various International and Domestic

   • Directed HR operations, workforce planning, and benefits administration for units exceeding 25,000 personnel worldwide.
   • Held senior leadership positions to include Commander, Administrative Executive Officer to the Commanding General, Senior HR Advisor, HR Project Manager, Instructor, Warrant Officer Recruiter, and Chief of HR Operations, overseeing personnel, training, and organizational readiness across large-scale teams.
   • Managed end-to-end HR systems processes including personnel actions, benefits, data entry, and auditing to maintain 100% compliance with military HR regulations.
   • Provided strategic guidance to top military executives (equivalent to C-Suite) on HR policy, organizational development, workforce planning, and compliance-including work at Top Secret/SCI level within Special Operations environment.

Skills

Education and certifications

Service record

Branch

U.S. Army

Rank

CW3

Years served

22

Specialty / MOS

420A

Security clearance

Secret