Robert
Arthur

Summary

I'm a program and operations manager with over a decade of experience leading cross-functional teams and optimizing high-value asset portfolios. Most recently, I directed a 57-person team managing $440M in aviation assets, driving process improvements that extended system lifespan by six years and preserved $9M in resources. I specialize in logistics coordination, lifecycle sustainment, cost control, and delivering data-driven insights that support executive decision-making. I hold an active Secret clearance and a B.S. in Criminal Justice.

Impact

Experience

1. 2018-2024

   Weapons Maintenance Operations Manager

   75TH Fighter Generation Squadron, U.S. Air Force · Moody AFB, GA

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   • Screened 4 correspondence and deficiency reports against organizational writing standards, ensuring clarity and compliance before submission to leadership.
   • Produced recurring weekly and monthly status reports on staffing levels, open actions, and maintenance metrics for leadership review and decision-making.
   • Directed gun unsafe light In Flight Emergency (IFE), guiding a 9-member team and a $4,000 sensor replacement, which saved a critical $500,000 asset and earned the Aircraft Maintenance Unit (AMU) Noncommissioned Officer of the Quarter for 4th Quarter 2019.
   • Authored nine urgent Deficiency Reports on critical faults in Missile Launch System Test Sets power supplies, preventing inadvertent firings. Proactive actions led to the development of upgraded power supplies, prioritized equipment allocations, a significant 80% reduction in excess equipment stockpile, and improved operational safety.
   • Managed and audited 1,200 member training records, identifying and correcting routing and cross-tell deficiencies. This eliminated trend failures by over 14%.
   • Directed production for 15 load crews, setting schedules and prioritizing loading and maintenance tasks on 25 A-10C aircraft valued at $470 million. This achieved 48 Air-to-Air (A/A) hours and 14 Hour-to-Hour (HH)-60s.

2. 2018-2018

   Weapons Maintenance Manager

   352D Special Operations Maintenance Group, U.S. Air Force · RAF Mildenhall, United Kingdom

   • Managed the weapons safety program, facilitating flawless execution of 12 inspections with no discrepancies, which was pivotal to his team receiving an "Excellent" rating during a quarterly Explosive Safety Inspection.
   • Managed the weapons safety program, flawlessly facilitating 12 inspections with zero discrepancies and playing a pivotal role in the team receiving an "Excellent" rating during a quarterly Explosive Safety Inspection.
   • Oversaw a technical repair team to troubleshoot an elusive GAU-21 malfunction down to a warped gun barrel; this timely discovery, component replacement, and command-wide reporting averted potential system failure and earned recognition as the wing Weapon Safety Representative for the third quarter of 2018.
   • Expertly oversaw a repair team to troubleshoot an elusive Gun Aircraft Unit (GAU)-21 malfunction to a warped gun barrel. This timely find, component replacement, and command-wide reporting averted almost certain system failure and helped garner his selection as the wing's Weapon Safety Representative for the 3rd quarter of 2018.

3. 2017-2018

   Weapons Maintenance Manager

   752D Special Operations Aircraft Maintenance Squadron, U.S. Air Force · RAF Mildenhall, United Kingdom

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   • Led three training days, teaching nine personnel 56-day/5,000 inspection (insp) and 90-day M9 inspection procedures. This met four upgrade requirements and boosted shop qualifications by 25%.
   • Directed three training days, instructing nine personnel on 56-day/5,000-round inspections and 90-day M9 inspections, satisfying four upgrade requirements and increasing overall shop qualifications by 25%.
   • Led 3 training days, teaching 9 personnel 56-day and 5,000-inspection and 90-day M9 inspections, which met 4 upgrade requirements and boosted shop qualifications by 25%.
   • Oversaw new Explosive & Explosives (E&E) locker development and a program, synchronizing 211 time-change items. This slashed aircraft ground condition by 100%.

4. 2017-2017

   Weapons Systems Maintenance Manager

   352D Special Operations Maintenance Sq (Afsoc), U.S. Air Force · RAF Mildenhall, United Kingdom

   • Oversaw the armory program by conducting four security audits and updating access requirements, safeguarding 22 weapons valued at $14,000 in assets.
   • Directed three.50-caliber 10,000-round inspections and replaced 459 parts valued at $18,000, upholding three Unit Type Code (UTC) requirements and maintaining combat readiness.
   • Managed the Armament team for Exercise AURORA, supporting 31 sorties and 101.9 flight hours, facilitating the largest Baltic states exercise in 20 years.
   • Led a munitions loading team through 31 post-use and scheduled inspections, identifying and replacing a damaged firing pin and warped barrel to enable Special Operations Forces (SOF) training and area of responsibility operations.

5. 2017-2017

   Weapons Systems Maintenance Manager

   752D Special Operations Maintenance Squadron, U.S. Air Force · RAF Mildenhall, United Kingdom

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   • Oversaw armory program, conducting four security checks and updating access requirements, which safeguarded 22 weapons and $14,000 in assets.
   • Directed three.50 caliber 10,000-inspection programs, with 459 parts replaced and $18,000 in parts, which upheld three Unit Type Code (UTC) requirements and combat capabilities and readiness.
   • Managed Armament team for Exercise AURORA, supporting 31 sorties and 101.9 flight hours, which facilitated the largest Baltic states exercise in 20 years.
   • Managed Weapon Safety program, performing 12 inspections with zero findings during inspections, which attained a Royal Air Force Mildenhall Explosive Safety Inspection Team (ESIT) "Excellent" rating.

6. 2017-2017

   Armament Maintenance Manager

   51ST Aircraft Maintenance Squadron, U.S. Air Force · Osan Air Base, Republic of Korea

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   • Prepped 2 of 14 aircraft for Higher Headquarters (HHQ) "Show of Force" tasking, loading 2,000 pounds of munitions and 1,000 rounds of ammo, deterring Democratic People's Republic of Korea (DPRK) aggressions.
   • Responded to a hung gun In Flight Emergency (IFE), safely securing the gun system and repairing a faulty firing contact, achieving Full Mission Capable (FMC) status in less than 4 hours with 910 rounds expended next flight.
   • Refined Maintenance Group (MXG) jammed gun operations, developing handling processes for multiple Courses of Action (COAs), which won the 16th Quarter 4 Armament Supervisor Award.
   • 1. Formal Training Instructor 2. Squadron Lead Crew Chief 3. Quality Assurance Inspector.

7. 2016-2017

   Weapons Systems Maintenance Manager

   51ST Aircraft Maintenance Squadron, 51ST Maintenance Group, 51ST Fighter Wing, U.S. Air Force · Osan Air Base, Republic of Korea

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   • Performed 89 minimum proficiency rated loads and semi-annual loading evaluations, securing a 99 percent weapons standardization pass rate. Exceeded the 85 percent Combat Air Force standard by 14 percent and preserved the section's weapons standardization pass rate of 98 percent.
   • Executed 89 monthly and 2 semi-annual loads, sustaining a 99% load rate, which crushed the 85% Maintenance Group (MXG) standard and achieved a section load rate of up to 98.4%.
   • Executed 89 monthly and two semi-annual loads, sustaining a 99% load rate. This crushed the 85% Maintenance Group (MXG) standard and achieved a section load rate of up to 98.4%.
   • Led LAU-118 reprogramming, training 16 personnel on preset software requirements, which sustained 8 Suppression of Enemy Air Defense (SEAD) missions per day supporting the Air Tasking Order (ATO).

8. 2015-2016

   Armament Maintenance Manager

   27TH Special Operations Maintenance Sq (Afsoc), U.S. Air Force · Cannon AFB, NM

   • Managed a $2.4 million Special Purpose Recoverable Authorized Maintenance (SPRAM) account, completing three inspections and 76 equipment items. This supported 93% Higher Headquarters (HHQ) Logistics Staff Assistance Visit (LSAV) "Excellent" rating and was the wing's best, warranting promotion.
   • Managed a $2.4M Special Purpose Recoverables Analysis and Management (SPRAM) account and completed 3 inspections across 76 equipment items, supporting a 93% Higher Headquarters Logistics Standardization and Advisory Visit (LSAV) 'Excellent' rating and achieving wing's best performance.
   • Backed the flight Data Integrity Team (DIT) program and revised 1,000 Integrated Maintenance Data System (IMDS) transactions, cutting the 2% error rate down to 0% in under a year, directly contributing to the wing earning a 'Highly Effective' Unit Effectiveness Inspection (UEI) rating.
   • Backed a flight Data Integrity Team (DIT) program, reviewing 1,000 Integrated Maintenance Data System (IMDS) transactions and cutting the error rate by 2% to 0% in less than 1 year, which was instrumental to the wing's "Highly Effective" Unit Effectiveness Inspection (UEI) rating.

9. 2015-2015

   Maintenance Operations Manager

   27TH Special Operations Maintenance Squadron, 27TH Special Operations Wing, U.S. Air Force · Cannon Air Force Base, New Mexico

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   • Oversaw the Flight's Data Integrity Team (DIT) program, reviewing 1,000 transactions. Attention to detail reduced a 2% error rate to zero in less than one year, crucial to the Wing's overall "Highly Effective" Unit Effectiveness Inspection rating.
   • Oversaw the Flight's Data Integrity Program, reviewing 1,000 transactions. His attention to detail reduced a 2% error rate to zero in under one year, crucial to the Wing's overall "Highly Effective" Unit Effectiveness Inspection rating.
   • Managed a $2.4M Special Purpose Recoverable Authorized Maintenance (SPRAM) account and conducted three inspections across 76 equipment items, securing a 93% 'Excellent' rating during a logistics staff assistance visit and earning the program distinction as 'best in wing.'
   • Managed a $2.4 million Special Purpose Recoverable Authorized Maintenance (SPRAM) account, conducting three inspections across 76 equipment items and enabling a 93% "Excellent" rating during a logistics staff assistance visit, where his program was lauded as "best in wing."

10. 2014-2014

    Weapons Systems Maintenance Manager

    27TH Expeditionary Special Operations Maintenance Squadron, Joint Special Operations Air Detachment Iraq, U.S. Air Force · Iraq

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    • Oversaw a joint equipment account valued at over $1,000,000 across 40 assets supporting three units, directly enabling the generation of 127 close air support sorties and earning the detachment Hard Charger award for January 2015.
    • Oversaw a joint equipment account supporting three units, encompassing 40 assets totaling over $1 million, enabling the unit to generate 127 close air support sorties. Dedication earned the detachment's Hard Charger award for January 2015.
    • Led a specialized weapons team in the loading of 160 precision guided munitions and over 19,000 rounds of 30 millimeter ammunition in support of Operation INHERENT RESOLVE.
    • Distinguished self by outstanding achievement as Weapons Team Chief, 27th Expeditionary Special Operations Maintenance Squadron, Joint Special Operations Air Detachment Iraq. Led a weapons team in the loading of 160 precision guided munitions and over 19,000 rounds of 30 millimeter ammunition.

11. 2014-2014

    Munitions Operations Manager

    27TH Special Operations Maintenance Squadron (Afsoc), U.S. Air Force · Cannon AFB, NM

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    • Spearheaded a Combined Munitions Breakdown and Relocation Exercise (CMBRE) Time Compliance Technical Order (TCTO), teaming with munitions and completing it in one day. This crushed a nine-day deadline and increased combat capabilities by 60%.
    • Spearheaded a Combined Munitions Battle Readiness Exercise (CMBRE) Time Compliance Technical Order (TCTO), teaming with munitions and completing it in 1 day, which crushed a 9-day deadline and increased combat capabilities by 60%.
    • Spearheaded a Common Munitions Bit/Reprogramming Equipment (CMBRE) Time Compliance Technical Order (TCTO) in collaboration with munitions personnel, completing the task in one day against a nine-day deadline and increasing combat capabilities by 60%.
    • Teamed with Life Support Data Base (LSDB) System Program Office (SPO) on a $4 million program, hand-selecting a lead crew that loaded eight munitions with a 100% release rate. This increased target engagement by 50%.

12. 2012-2013

    Weapons Maintenance Manager

    52D Aircraft Maintenance Squadron (Usafe), U.S. Air Force · Spangdahlem Air Base, Germany

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    • Led the repair of nine Off-Station Landing Areas (OSLAs), rebuilding 10 roll pins and ensuring Technical Order (TO) & Time Compliance Technical Order (TCTO) compliance. This eliminated $50,000 in Non-Combat Essential (NCE) replacement costs.
    • Managed the turn-in of 110 Alternate Mission Equipment (AME) items, achieving a 97% maintenance scheduling effectiveness rate. This beat the 95% Combat Air Force (CAF) standard.
    • Attended a weapons M61A1 gun boresight course, training three technicians on task. This increased section readiness by 20%.
    • Directed the repair of nine Outboard Station Line-replaceable Assemblies (OSLAs) and replaced 10 roll pins in compliance with Technical Orders (TO) and Time Compliance Technical Orders (TCTO), avoiding a $50,000 Non-Combat Essential (NCE) replacement cost.

13. 2011-2011

    Security and Compliance Manager

    51ST Maintenance Group, U.S. Air Force · Osan Air Base, Republic of Korea

    • Processed 56 security reinvestigation upgrades and 19 Personnel Reliability Program packages, with a 100% on-time turn-in rate, earning the honor as one of the best in the Maintenance Group by the 51st Fighter Wing Security Manager.
    • Led a Post Attack Reconnaissance team during the 2011 Headquarters Pacific Air Forces Operational Readiness Inspection, identifying and reporting an Unexploded Ordnance (UXO) error-free. His efforts were key to the 51st Fighter Wing's overall "Excellent" rating.
    • Distinguished self by meritorious service as Unit Security Manager. Processed 56 security re-investigation upgrades and 19 Personnel Reliability Program packages, with a 100% on-time turn-in rate, earning the honor as one of the best in the Maintenance Group by the 51st Fighter Wing Security Manager.
    • Led a Premier Personnel Reliability Program (PAR) team, identifying and reporting an Unexploded Ordnance (UXO) finding without fault. This was key to the 51st Fighter Wing (FW) "Excellent" 2011 Operational Readiness Inspection (ORI) rating.

14. 2008-2010

    Aircraft Weapons Systems Maintenance Manager

    366TH Maintenance Group, U.S. Air Force · Mountain Home AFB, ID

    • Diagnosed gun system hydraulic fault, replacing a faulty gearbox, which fired 456 rounds and led to a 100% gun fire rate for Calendar Year 2010.
    • Performed 89 scheduled maintenance tasks, meeting daily flying operations, which led to the Aircraft Maintenance Unit's (AMU) 97% maintenance scheduling effectiveness rate.
    • Diagnosed a gun system hydraulic fault, replacing a faulty gearbox. This resulted in 456 rounds fired and led to a 100% gun fire rate for Calendar Year 2010 (CY10).
    • Led weapons loading crew through 78 evaluations with a 100% pass rate, earning Load Crew of the Quarter for January to March 2010.

15. 2007-2008

    Weapons Maintenance Manager

    18TH Maintenance Group, U.S. Air Force · Kadena Air Base, Japan

    • Led a two-person team during a fleet boresight one-time inspection, completing the task in 36 hours and finishing 50% ahead of schedule.
    • Led a 2-person team during fleet boresight one-time inspection; completed in 36 hours, 50% ahead of schedule.
    • Displayed by-the-book maintenance and achieved zero Quality Assurance (QA) fails during October 2007, driving the unit's QA pass rate to a record-setting 94.6%.
    • Displayed by-the-book maintenance; led with zero Quality Assurance (QA) fails, driving the Oct unit QA pass rate to a superb 94.6%, best on record.

Skills

Education and certifications

Service record

Branch

U.S. Air Force

Rank

MSgt

Years served

20

Security clearance

Secret