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Manages unemployment insurance claims, programs, and employer compliance.
Official OPM qualification standards for GS-0106
Individual Occupational Requirements:
Education: Undergraduate: Major study in economics, industrial relations, law, sociology, political science, public administration, or other fields related to the position. Courses in statistics or mathematics (maximum 12 semester hours) are acceptable toward meeting the undergraduate requirements.
Graduate: Major study in one of the social sciences including courses in research methodology and knowledge of the history and concepts of social insurance, the methods of social insurance, and the conditions under which social insurance programs operate.
OR
Experience:
GS-5: Experience in one of the social science fields (economics, sociology, political science, public administration, industrial relations) or in applied statistics or mathematics in those fields.
Above GS-5: Specialized experience in social insurance work that demonstrated:
Creditable specialized experience may have been gained in unemployment insurance, old-age and survivors' insurance, workers' compensation, disability compensation, or comparable public or private social insurance programs.
Education and Experience Requirements (Group Standard):
| Grade | Education | Experience |
|---|---|---|
| GS-5 | Bachelor's degree in economics, industrial relations, law, sociology, political science, public administration, or related field | Experience in social science fields or applied statistics/mathematics |
| GS-7 | 1 year graduate education in social sciences OR Superior Academic Achievement | 1 year specialized experience equivalent to GS-5 |
| GS-9 | 2 years graduate education or master's in social sciences | 1 year specialized experience equivalent to GS-7 |
| GS-11 | 3 years graduate education or Ph.D. in social sciences | 1 year specialized experience equivalent to GS-9 |
| GS-12+ | N/A | 1 year specialized experience at next lower grade |
Expert knowledge of unemployment insurance laws and regulations.
Skill in adjudicating UI claims and determining eligibility.
Ability to work with employers on tax and benefit issues.
Skill in detecting and investigating UI fraud.
Knowledge of UI appeals processes and hearing procedures.
Ability to analyze UI program data and trends.
Skill in developing UI policies and procedures.
Ability to assist claimants and explain determinations.
Proficiency in automated UI processing systems.
Understanding of federal-state UI partnership.
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