Telemetry Systems Field Engineer

About the Role

Assist the Telemetry Sales Lead(s) in building relationships sufficient to penetrate and manage the customer base. Organize and lead training and product support engagements in the assigned market space. Train and advise clients in the architecture, installation, utilization, and operation of telemetry ground station equipment and auxiliary telemetry products. Provide contextual support to clients regarding IT systems that utilize the company's telemetry data systems products. Diagnose problems in the field with telemetry product line hardware and software. Coordinate maintenance and upkeep of demonstration/training units with the development team. Submit weekly forecasting, planning, tracking, and reporting to the Sales Manager. Analyze records of present and past sales, trends, costs, and revenue for use in future product support planning. Assist the Sales Lead and Sales Manager in developing key account strategy, product support, and warranty sales strategies. Participate in strategic sales and client account development planning, working toward team and corporate revenue goals. Aggregate customer feedback on market trends and participate in maintaining a strategic product line roadmap. Participate in relevant company and industry events.

Requirements

Bachelor's degree in Computer Science, Electrical Engineering, or equivalent electronics training in a military or civilian technical school.

Qualifications

• Bachelor's degree in Computer Science, Electrical Engineering, or equivalent electronics training 4+ years of hands-on technical field support experience relevant to telemetry data systems Proficiency with Microsoft Office tools Ability to manage responsibilities independently and work remotely Excellent listening and communication skills Ability to stand for 8 hours and move at least 60 pounds

Nice to Have

• Some proficiency with Microsoft Dynamics CRM software Proficiency with underlying mechanical and electrical principles