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Analyze user needs and business objectives to design and architect appropriate system integrations Create detailed integration plans, architectures, and configuration/batch scripts for hardware and software components Implement and execute tests to verify functionality, identify integration issues, and resolve them Collaborate closely with software developers, hardware engineers, production technicians, and business line managers to ensure alignment Monitor system performance and ensure integrations adhere to industry standards and regulations Provide production support, including systems integration, building, and debugging for production products Provide applications engineering and customer service support, including onsite troubleshooting, hardware service calls, and RMA support Support systems engineering functions, including software licensing management, OS image creation and maintenance, and lab equipment setup Support sales and marketing efforts by building demonstration and loaner systems, and supporting trade shows and customer training sessions Assist business line managers with quoting, proposals, compliance matrices, and product roadmap development Research, evaluate, and test new systems to support evolving customer requirements and R&D efforts Maintain comprehensive documentation, testing logs, and provide technical support and training to other staff
4-year bachelor's degree in Computer Science, Computer Engineering, or a related field; or 10+ years of equivalent technical experience in a professional setting in lieu of a degree.