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Facilitates conflict resolution and negotiation between parties in workplace and labor disputes.
Official OPM qualification standards for GS-0241
Education:
OR
Experience:
Special Qualifications:
Expert skill in mediation and dispute resolution.
Ability to maintain impartiality in disputes.
Skill in understanding all parties positions.
Ability to facilitate productive dialogue between parties.
Skill in identifying creative solutions to disputes.
Knowledge of labor relations laws and agreements.
Understanding of negotiation strategies and techniques.
Ability to analyze underlying interests and issues.
Skill in drafting settlement agreements.
Ability to manage difficult emotions in disputes.
💡 Use these phrases to help ATS systems find your qualifications.
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