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Performs EEO support work including complaint processing, counseling support, and administrative assistance.
Official OPM qualification standards for GS-0260
Individual Occupational Requirements:** There are no Individual Occupational Requirements for this series.
Experience Requirements by Grade Level:
| Grade | Specialized Experience Required |
|---|---|
| GS-5 | 3 years progressively responsible general experience OR equivalent education |
| GS-7 | 1 year equivalent to GS-5 OR Superior Academic Achievement OR 1 year graduate education |
| GS-9 | 1 year equivalent to GS-7 OR 2 years graduate education/master's degree |
| GS-11 | 1 year equivalent to GS-9 OR 3 years graduate education/Ph.D. |
| GS-12+ | 1 year equivalent to next lower grade level |
Education Substitution:
Superior Academic Achievement (S.A.A.) for GS-7: Based on (1) class standing in upper third of graduating class, (2) grade-point average of 3.0+ overall or 3.5+ in major field, or (3) election to membership in a national scholastic honor society.
Academic Year Definition: 30 semester hours, 45 quarter hours, or equivalent in an accredited college or university.
Combining Education and Experience: Equivalent combinations of education and experience are qualifying for grade levels where both are acceptable. Express both as percentages; combined must equal at least 100%.
Education and Experience Requirements (Group Standard):
This is a two-grade interval series. Positions follow the GS-5, GS-7, GS-9, GS-11, GS-12 progression pattern.
| Grade | Education | Experience | Combined |
|---|---|---|---|
| GS-5 | Bachelor's degree in any field from accredited college/university | 3 years progressively responsible experience, 1 year equivalent to GS-4 | Equivalent combinations qualifying |
| GS-7 | 1 full year graduate education OR Superior Academic Achievement | 1 year specialized experience equivalent to GS-5 | Combinations of graduate education and experience |
| GS-9 | 2 years graduate education or master's degree | 1 year specialized experience equivalent to GS-7 | Combinations of graduate education (excess of GS-7 requirement) and experience |
| GS-11 | 3 years graduate education or Ph.D. or equivalent doctoral degree | 1 year specialized experience equivalent to GS-9 | Combinations of graduate education (excess of GS-9 requirement) and experience |
| GS-12+ | Not applicable | 1 year specialized experience equivalent to next lower grade | N/A |
Superior Academic Achievement (for GS-7):
Graduate Education: One year of full-time graduate education is the number of credit hours the school determines represents 1 year of full-time study. If unavailable, 18 semester hours satisfies the 1-year requirement.
Specialized Experience: Experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position.
Skill in processing EEO complaints and inquiries.
Ability to maintain EEO case files accurately.
Skill in assisting complainants and employees.
Ability to enter and track EEO case information.
Understanding of privacy requirements for EEO matters.
Skill in scheduling counseling and mediations.
Ability to prepare EEO activity reports.
Basic understanding of EEO laws and procedures.
Ability to explain EEO processes to stakeholders.
Proficiency in EEO tracking and management systems.
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