Home / Federal careers / GS-0335
Computer Clerk and Assistant
Performs computer support work including help desk services, user assistance, and IT administrative support.
What GS-0335 pays
2025 base rates, before locality. Most federal employees add a locality adjustment on top.
| Grade | Step 1 | Step 2 | Step 3 | Step 4 | Step 5 | Step 6 | Step 7 | Step 8 | Step 9 | Step 10 |
|---|---|---|---|---|---|---|---|---|---|---|
| GS-4 | $30,795 | $31,822 | $32,849 | $33,876 | $34,903 | $35,930 | $36,957 | $37,984 | $39,011 | $40,038 |
| GS-5 | $34,454 | $35,603 | $36,752 | $37,901 | $39,050 | $40,199 | $41,348 | $42,497 | $43,646 | $44,786 |
| GS-6 | $38,407 | $39,687 | $40,967 | $42,247 | $43,527 | $44,807 | $46,087 | $47,367 | $48,647 | $49,927 |
| GS-7 | $42,679 | $44,102 | $45,525 | $46,948 | $48,371 | $49,794 | $51,217 | $52,640 | $54,063 | $55,486 |
| GS-8 | $47,265 | $48,841 | $50,417 | $51,993 | $53,569 | $55,145 | $56,721 | $58,297 | $59,873 | $61,449 |
Base pay only. Locality pay adds 15 to 40 percent or more depending on where the job sits. Source: OPM 2025 General Schedule.
Qualification requirements
OPM's standard for GS-0335, as written.
Group Coverage Qualification Standard for Clerical and Administrative Support Positions
Individual Occupational Requirements: There is no OPM qualification standard for this series. If a standard is needed to fill positions in this series, the employing agency should contact OPM for assistance.
Note: Agencies must apply the Group Coverage Qualification Standard for Clerical and Administrative Support Positions in conjunction with any agency-specific requirements.
Experience and Education Requirements by Grade Level (Group Standard):
| Grade | General Experience | Specialized Experience | Education |
|---|---|---|---|
| GS-1 | None | None | None |
| GS-2 | 3 months | None | High school diploma or equivalent |
| GS-3 | 6 months | None | 1 year above high school |
| GS-4 | 1 year | None | 2 years above high school |
| GS-5 | None | 1 year at GS-4 level | 4 years above high school |
| GS-6+ | None | 1 year at next lower grade | Generally not applicable |
General Experience: Progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled.
Specialized Experience: Experience that equipped the applicant with the particular knowledge, skills, and abilities (KSAs) to perform successfully the duties of the position, and that is typically in or related to the position to be filled.
Education: One year of full-time academic study equals 30 semester hours, 45 quarter hours, or approximately 36 weeks at 20+ classroom hours per week.
Combining Education and Experience: For grades GS-3 through GS-5, applicants may substitute education for experience. Express both as percentages; combined must equal at least 100%.
What this means if you served
- Write the duties, not the billet. OPM credits military experience on the work performed, and does not use rank or pay to judge specialized experience.
- Put the training and certifications you earned in service on the page. They count here.
- Claim your veterans preference on the application. It is not applied for you.
- No positive education requirement here, so qualifying experience can stand in for the education.
How to qualify for GS-0335
1Review Qualification Requirements
Read the OPM qualification standards above to understand the education and experience requirements for your target grade level.
2Find Your Grade Level
Grade follows the scope and complexity of the work you can document against the announcement, not the rank you held. OPM does not use military rank or pay when it evaluates specialized experience. Roughly: GS-5 entry, GS-7/9 junior, GS-11/12 journey, GS-13 and up senior.
3Gather Documentation
Collect your DD-214, SF-50 (if applicable), transcripts, certifications, and any training records that demonstrate your qualifications.
4Build Your Federal Resume
Two pages. USAJOBS has enforced that limit since 27 September 2025 and will not accept a longer resume from a Title 5 agency posting, so the space has to answer every qualification requirement. Include hours worked per week, supervisor contact details, and the accomplishments with numbers on them.
5Apply on USAJOBS
Search for open positions, carefully answer all assessment questions, and submit your application before the closing date.
Military jobs that map to this series
Aviation Resource Management
GS-0335 Computer Clerk and Assistant fits the ARMS data-system administration you performed daily.
Skills that carry over: System data administration, Records database operation, Data accuracy.
Usually opens at: GS-4, GS-5, GS-6, GS-7.
Data Systems Administrator
Computer Clerk and Assistant — entry-level federal IT positions. Typically GS-5 to GS-7. A stepping stone for 0671s without certifications or degrees.
Skills that carry over: Data Entry, User Support, System Operations, Documentation.
Usually opens at: GS-5, GS-7.
Administrative Specialist (legacy)
Computer/system data entry, HRIS-adjacent.
Skills that carry over: HRIS data entry, records management, reports.
Usually opens at: GS-4, GS-5, GS-6.
Your record can qualify you even when your code is not on this list. The crosswalk is a starting point, not the gate.
Typical duties
- Provide help desk support
- Assist users with computer problems
- Process IT service requests
- Maintain IT inventory
- Document support activities
- Install software
Key competencies
Technical Skills
Knowledge of computer systems and software.
Customer Service
Ability to assist users with technical issues.
Data Entry
Accuracy in entering and processing information.
Communication
Skill in explaining technical concepts to users.
Problem Solving
Ability to troubleshoot basic computer issues.
Organization
Skill in maintaining files and documentation.
Words the announcement will use
Use the ones your record actually supports. A rater is matching your experience against the specialized experience statement, and a keyword with nothing behind it does not survive that.
Questions about GS-0335
What is a federal Computer Clerk or IT Assistant?
GS-0335 Computer Clerks and Assistants provide front-line IT support: help desk services, user assistance, processing service requests, maintaining IT inventory, installing software, and documenting support activities. They're the first point of contact when federal employees have computer problems.
How much does a federal Computer Clerk make?
GS-0335 positions range from GS-4 ($30,795) to GS-8 ($47,265-$61,449). Most positions are GS-5 to GS-7 ($34,454-$55,486). This is a technical support series with decent career potential. Add locality pay of 15-40% for metro areas where most IT positions are located.
What are the requirements for GS-0335 positions?
At GS-4, you need 1 year of general experience or 2 years of education above high school. Higher grades require specialized experience in IT support, help desk operations, or computer systems. Knowledge of common operating systems, software troubleshooting, and customer service skills are essential.
Can military experience substitute for education in GS-0335?
Absolutely. Military IT experience—help desk support, user assistance, computer maintenance, system administration—directly qualifies. Signal, Communications, and IT MOSs are perfect matches. Even non-IT roles where you supported computer systems, maintained equipment, or helped users troubleshoot count.
What is the career progression for Computer Clerks?
Start at GS-4/5 with promotion potential to GS-7/8. This is often a stepping stone to IT Specialist (GS-2210) positions at GS-9 and above. Many use this role to gain federal IT experience, then obtain certifications (CompTIA A+, Security+) to qualify for higher-graded IT specialist positions.
How do I apply for GS-0335 jobs on USAJOBS?
Search USAJOBS for 'Computer Clerk,' 'IT Assistant,' or 'Help Desk Assistant.' These positions exist at agencies with significant IT operations. Highlight your technical troubleshooting skills, customer service experience, and any IT certifications. Veterans with Signal or Comm experience are well-positioned.
Ready to apply for GS-0335?
A rater matches your record against the announcement's specialized experience statement, inside two pages. BMR writes that shape from your own experience: competency headers, real scope, hours per week, and the supervisor detail the rater checks.