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Performs communications support work including message processing, dispatch, and communications administrative support.
2025 Base Pay (before locality adjustment)
| Grade | Step 1 | Step 2 | Step 3 | Step 4 | Step 5 | Step 6 | Step 7 | Step 8 | Step 9 | Step 10 |
|---|---|---|---|---|---|---|---|---|---|---|
| GS-3 | $27,434 | $28,349 | $29,264 | $30,179 | $31,094 | $32,009 | $32,924 | $33,839 | $34,754 | $35,660 |
| GS-4 | $30,795 | $31,822 | $32,849 | $33,876 | $34,903 | $35,930 | $36,957 | $37,984 | $39,011 | $40,038 |
| GS-5 | $34,454 | $35,603 | $36,752 | $37,901 | $39,050 | $40,199 | $41,348 | $42,497 | $43,646 | $44,786 |
| GS-6 | $38,407 | $39,687 | $40,967 | $42,247 | $43,527 | $44,807 | $46,087 | $47,367 | $48,647 | $49,927 |
| GS-7 | $42,679 | $44,102 | $45,525 | $46,948 | $48,371 | $49,794 | $51,217 | $52,640 | $54,063 | $55,486 |
Note: These are 2025 base pay rates. Most federal employees receive locality pay adjustments of 15-40%+ depending on location.
Official OPM qualification standards for GS-0394
Individual Occupational Requirements: There is no OPM qualification standard for this series. If a standard is needed to fill positions in this series, the employing agency should contact OPM for assistance.
Experience and Education Requirements by Grade Level (Group Standard):
| Grade | General Experience | Specialized Experience | Education |
|---|---|---|---|
| GS-1 | None | None | None |
| GS-2 | 3 months | None | High school diploma or equivalent |
| GS-3 | 6 months | None | 1 year above high school |
| GS-4 | 1 year | None | 2 years above high school |
| GS-5 | None | 1 year at GS-4 level | 4 years above high school |
| GS-6+ | None | 1 year at next lower grade | Generally not applicable |
General Experience: Progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled.
Specialized Experience: Experience that equipped the applicant with the particular knowledge, skills, and abilities (KSAs) to perform successfully the duties of the position, and that is typically in or related to the position to be filled.
Education: One year of full-time academic study equals 30 semester hours, 45 quarter hours, or approximately 36 weeks at 20+ classroom hours per week.
Combining Education and Experience: For grades GS-3 through GS-5, applicants may substitute education for experience. Express both as percentages; combined must equal at least 100%.
Step-by-step guide to landing a federal communications clerical position
Read the OPM qualification standards above to understand the education and experience requirements for your target grade level.
Match your years of experience and education to the appropriate GS grade. Generally: GS-5 (entry), GS-7/9 (junior), GS-11/12 (journey), GS-13+ (senior).
Collect your DD-214, SF-50 (if applicable), transcripts, certifications, and any training records that demonstrate your qualifications.
Create a detailed federal resume (2-5 pages) that addresses every qualification requirement. Include hours worked per week, supervisor contact info, and specific accomplishments.
Search for open positions, carefully answer all assessment questions, and submit your application before the closing date.
Military jobs that transition to GS-0394
Communications equipment series alignment.
Communications clerical support. Message handling and dispatch operations.
💡 Tip: Your unique military experience may qualify you even if your MOS isn't listed.
Proficiency in clerical support procedures.
Ability to use telecommunications databases.
Accuracy in processing orders and records.
Clear written and verbal communication.
Ability to manage records and tracking systems.
Skill in assisting users with service requests.
💡 Use these phrases to help ATS systems and human recruiters find your qualifications.
GS-0394 Communications Clerks provide administrative support for telecommunications operations. They process service requests, dispatch messages, maintain communications logs, operate equipment, and assist users with telecom services. They're the administrative backbone supporting agency communications infrastructure.
GS-0394 positions range from GS-3 ($27,434) to GS-7 ($42,679-$55,486). Most positions are GS-4 to GS-6 ($30,795-$49,927). Lead or supervisory positions may reach GS-7. Add locality pay of 15-40% for metro areas.
At GS-3, you need 6 months of general clerical experience or 1 year of education above high school. Higher grades require specialized experience in communications support, message processing, or telecom administration. Computer proficiency and attention to detail are essential.
Yes. Military experience in message centers, communications support, dispatch operations, or administrative roles qualifies. If you processed communications, maintained logs, or supported tactical or garrison communications operations, that experience directly translates.
Entry at GS-3/4 with progression to GS-6/7. This is a stepping stone to Telecommunications Specialist (GS-0392), IT Specialist (GS-2210), or administrative specialist roles. Gaining technical knowledge while in this role positions you for higher-graded specialist positions.
Search USAJOBS for 'Communications Clerk' or 'Telecommunications Clerk.' Positions exist at agencies with significant communications infrastructure, particularly DoD installations. Emphasize your administrative skills, communications experience, and attention to detail. Veterans preference applies.
Create a tailored federal resume that meets OPM standards.