GS-0394

Communications Clerical

Performs communications support work including message processing, dispatch, and communications administrative support.

📊Administrative📈GS-3/4/5/6/7📁0300

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Qualification Requirements

Official OPM qualification standards for GS-0394

Group Coverage Qualification Standard for Clerical and Administrative Support Positions

Individual Occupational Requirements: There is no OPM qualification standard for this series. If a standard is needed to fill positions in this series, the employing agency should contact OPM for assistance.

Experience and Education Requirements by Grade Level (Group Standard):

Grade	General Experience	Specialized Experience	Education
GS-1	None	None	None
GS-2	3 months	None	High school diploma or equivalent
GS-3	6 months	None	1 year above high school
GS-4	1 year	None	2 years above high school
GS-5	None	1 year at GS-4 level	4 years above high school
GS-6+	None	1 year at next lower grade	Generally not applicable

General Experience: Progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled.

Specialized Experience: Experience that equipped the applicant with the particular knowledge, skills, and abilities (KSAs) to perform successfully the duties of the position, and that is typically in or related to the position to be filled.

Education: One year of full-time academic study equals 30 semester hours, 45 quarter hours, or approximately 36 weeks at 20+ classroom hours per week.

Combining Education and Experience: For grades GS-3 through GS-5, applicants may substitute education for experience. Express both as percentages; combined must equal at least 100%.

🎖️Tips for Veterans

✓Translate military experience: Map duties to civilian terminology.
✓Highlight training: Include courses and certifications.
✓Veterans preference: Claim your 5 or 10-point preference.
✓Experience substitution: Military experience may substitute for education.

🎖️Military to Federal Crosswalk

Military jobs that transition to GS-0394

Marine Corps0621

★★★★★Match

Transmission Systems Operator

Communications equipment series alignment.

Skills:

communications equipmentmaintenancetechnical operationstroubleshooting

Entry Grades:

GS-5GS-7GS-9

Army25C

★★★★★Match

Radio Operator-Maintainer

Communications clerical support. Message handling and dispatch operations.

Skills:

CommunicationsMessage HandlingDispatchOperations Support

Entry Grades:

GS-4GS-5GS-6

💡 Tip: Your unique military experience may qualify you even if your MOS isn't listed.

📋Typical Duties

•Process communications
•Operate communications equipment
•Dispatch messages
•Maintain logs
•Support communications operations
•Respond to inquiries

🎯Key Competencies

Administrative Skills

Proficiency in clerical support procedures.

Computer Skills

Ability to use telecommunications databases.

Attention to Detail

Accuracy in processing orders and records.

Communication

Clear written and verbal communication.

Organization

Ability to manage records and tracking systems.

Customer Service

Skill in assisting users with service requests.

🔑Resume Keywords

Communications ClericalDispatch messagesMaintain logsOperate communications equipmentProcess communicationsRespond to inquiriesSupport communications operations

💡 Use these phrases to help ATS systems find your qualifications.