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Performs sales and store clerical work including retail operations, inventory control, and customer service.
2025 Base Pay (before locality adjustment)
| Grade | Step 1 | Step 2 | Step 3 | Step 4 | Step 5 | Step 6 | Step 7 | Step 8 | Step 9 | Step 10 |
|---|---|---|---|---|---|---|---|---|---|---|
| GS-2 | $25,142 | $25,738 | $26,568 | $27,319 | $27,590 | $28,398 | $29,206 | $30,014 | $30,822 | $31,638 |
| GS-3 | $27,434 | $28,349 | $29,264 | $30,179 | $31,094 | $32,009 | $32,924 | $33,839 | $34,754 | $35,660 |
| GS-4 | $30,795 | $31,822 | $32,849 | $33,876 | $34,903 | $35,930 | $36,957 | $37,984 | $39,011 | $40,038 |
| GS-5 | $34,454 | $35,603 | $36,752 | $37,901 | $39,050 | $40,199 | $41,348 | $42,497 | $43,646 | $44,786 |
| GS-6 | $38,407 | $39,687 | $40,967 | $42,247 | $43,527 | $44,807 | $46,087 | $47,367 | $48,647 | $49,927 |
Note: These are 2025 base pay rates. Most federal employees receive locality pay adjustments of 15-40%+ depending on location.
Official OPM qualification standards for GS-2091
Individual Occupational Requirements: There are no Individual Occupational Requirements for this series.
Experience and Education Requirements by Grade Level (Group Standard):
| Grade | General Experience | Specialized Experience | Education |
|---|---|---|---|
| GS-1 | None | None | None |
| GS-2 | 3 months | None | High school diploma or equivalent |
| GS-3 | 6 months | None | 1 year above high school |
| GS-4 | 1 year | None | 2 years above high school |
| GS-5 | None | 1 year at GS-4 level | 4 years above high school |
| GS-6+ | None | 1 year at next lower grade | Generally not applicable |
General Experience: Progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled.
Specialized Experience: Experience that equipped the applicant with the particular knowledge, skills, and abilities (KSAs) to perform successfully the duties of the position, and that is typically in or related to the position to be filled.
Education: One year of full-time academic study equals 30 semester hours, 45 quarter hours, or approximately 36 weeks at 20+ classroom hours per week.
Combining Education and Experience: For grades GS-3 through GS-5, applicants may substitute education for experience. Express both as percentages; combined must equal at least 100%.
Step-by-step guide to landing a federal sales store clerical position
Read the OPM qualification standards above to understand the education and experience requirements for your target grade level.
Match your years of experience and education to the appropriate GS grade. Generally: GS-5 (entry), GS-7/9 (junior), GS-11/12 (journey), GS-13+ (senior).
Collect your DD-214, SF-50 (if applicable), transcripts, certifications, and any training records that demonstrate your qualifications.
Create a detailed federal resume (2-5 pages) that addresses every qualification requirement. Include hours worked per week, supervisor contact info, and specific accomplishments.
Search for open positions, carefully answer all assessment questions, and submit your application before the closing date.
Skill in assisting customers.
Ability to process cash transactions.
Skill in stocking and displaying merchandise.
Ability to track store inventory.
Skill in interacting with customers.
Ability to calculate prices and change.
Skill in maintaining store appearance.
Ability to resolve customer issues.
💡 Use these phrases to help ATS systems and human recruiters find your qualifications.
A GS-2091 Sales Store Clerk operates retail sales points in federal facilities—processing transactions, stocking merchandise, providing customer service, controlling inventory, and maintaining store operations. These clerks work at commissaries, military exchanges, federal bookstores, visitor centers, and other government retail operations.
Federal Sales Store Clerks earn between $25,142 (GS-2 Step 1) and $44,786 (GS-6 Step 10) on the 2025 GS scale. Most positions are at GS-3 through GS-5. A GS-4 Sales Store Clerk earns $30,795-$40,038. DeCA (Defense Commissary Agency), military exchanges, and federal visitor centers are primary employers.
GS-2091 follows the clerical qualification standard—no degree required. Entry at GS-2 requires high school diploma or 3 months general experience. Higher grades require specialized retail or sales experience. Cash handling accuracy, customer service skills, and basic math abilities are essential competencies.
Yes, any military experience providing customer service or cash handling qualifies. Veterans who worked in MWR, exchange retail operations, or any position involving customer interaction have transferable skills. Military experience in supply, services, or administrative roles provides relevant background for these customer-facing positions.
Sales Store Clerks follow the one-grade interval GS-2/3/4/5/6 progression with journey level at GS-4 or GS-5. Senior clerks reach GS-6. Career paths include transitioning to GS-2005 Supply Technician, GS-1101 Accounting Technician, or other clerical series. Some advance to store management positions.
Search USAJOBS.gov for "Sales Store Clerk" or "Store Worker" under series 2091. DeCA commissaries, military exchange operations, national park visitor centers, and federal bookstores are employers. Highlight retail experience, cash handling skills, and customer service abilities. Include specific POS systems used and transaction volumes handled.
Create a tailored federal resume that meets OPM standards.