Office Automation Clerical and Assistance

Group Coverage Qualification Standard for Clerical and Administrative Support Positions

Individual Occupational Requirements: There is no OPM qualification standard for this series. If a standard is needed to fill positions in this series, the employing agency should contact OPM for assistance.

Proficiency Requirements (from Group Coverage Standard): Office automation positions typically require typing proficiency of 40 words per minute. Applicants may demonstrate proficiency through performance testing, authorized certificates (valid 3 years), or self-certification (subject to agency verification).

Experience and Education Requirements by Grade Level (Group Standard):

General Experience: Progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled.

Specialized Experience: Experience that equipped the applicant with the particular knowledge, skills, and abilities (KSAs) to perform successfully the duties of the position, and that is typically in or related to the position to be filled.

Education: One year of full-time academic study equals 30 semester hours, 45 quarter hours, or approximately 36 weeks at 20+ classroom hours per week.

Combining Education and Experience: For grades GS-3 through GS-5, applicants may substitute education for experience. Express both as percentages; combined must equal at least 100%.